Procedures for Emergency Situations
At Basra Airlines, the safety and security of our passengers and crew are our highest priority. To effectively manage emergency situations, we have implemented a comprehensive Emergency Plan that covers all phases of flight and ground operations.
Key Procedures Include:
- Emergency Preparedness:
Our flight crews and ground personnel are regularly trained to handle a variety of emergency scenarios, including medical emergencies, technical malfunctions, security threats, and natural disasters. - Immediate Action:
In the event of an emergency, our crew will take swift measures to protect passengers, provide clear instructions, and coordinate with emergency response teams. - Passenger Guidance:
Passengers are advised to carefully listen to safety briefings, follow crew instructions, and remain calm to ensure everyone’s safety. - Communication & Updates:
Basra Airlines ensures continuous communication during emergencies via official channels including our website, mobile app, social media platforms, and direct notifications. - Coordination with Authorities:
We work closely with aviation regulators, airport authorities, and emergency services to facilitate rapid and effective responses. - Post-Emergency Assistance:
Following an emergency, we provide support services including rebooking options, refund processing, and counseling services if needed.
Your safety is our mission. For further assistance or information, please contact Basra Airlines Customer Service.
